FAQs

How is my privacy protected during shipping? 
We understand the importance of discretion. All orders are shipped in plain, unmarked packaging with no indication of the contents inside.

How is my privacy protected during shipping?
We understand the importance of discretion. All orders are shipped in
plain, unmarked packaging with no indication of the contents inside.
 
How long does shipping take?
Beirut orders are shipped same day or within 24 hours. Across Lebanon,
expect delivery within 48 hours. International shipping times may vary
based on Location. You will receive a tracking number once your order
has been shipped.
 
Do you exchange of refund?
For exchange, please contact us within 48 hours of receiving your delivery order. Sadly, we don't offer refunds.
 
How can I contact customer support?
Our customer support team is available 7 days a week to assist you with any questions or concerns. You can reach us via email, WhatsApp, or Instagram. Please visit our Contact Us page for more details.
Phone: +961 3 305 119
 
Do you provide worldwide shipping?
Yes for sure. For international shipping, please contact us directly at +961 3 305 119
 
Do you offer Live Pictures for each product?
Yes! You can contact us on WhatsApp 24/7 and we can provide live pictures to check the quality and size.